This GDPR Policy outlines how OpenDesk complies with the General Data Protection Regulation (GDPR) and explains your rights and obligations regarding the processing of personal data when you visit our website or use our services.

Legal Basis for Processing

We process personal data in accordance with the legal bases outlined in the GDPR, including:

Consent: We may process personal data based on your consent, which you can withdraw at any time.

Contractual Obligations: We may process personal data to fulfill contractual obligations, such as providing services you have requested.

Legitimate Interests: We may process personal data based on our legitimate interests, such as improving our services and marketing our products.

Types of Personal Data We Collect

We collect and process various types of personal data, including:

Contact Information: Such as your name, email address, phone number, and postal address.

Account Information: If you create an account with us, we may collect information such as your username, password, and account preferences.

Payment Information: If you make a purchase or transaction on our website, we may collect payment information such as credit card numbers or other financial details.

Usage Information: Such as your IP address, browser type, device identifiers, and other usage data collected through cookies and similar tracking technologies.

 

Data Subject Rights

Under the GDPR, you have certain rights regarding your personal data, including:

Right to Access: You have the right to access the personal data we hold about you and receive a copy of it.

Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.

Right to Erasure: You have the right to request that we erase your personal data under certain circumstances.

Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.

Right to Data Portability: You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format.

Right to Object: You have the right to object to the processing of your personal data under certain circumstances.

Data Security

We take appropriate technical and organizational measures to ensure the security of your personal data and prevent unauthorized access, disclosure, or alteration. We regularly review and update our security measures to maintain the integrity of our systems.

International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses approved by the European Commission.

Changes to this GDPR Policy

We may update this GDPR Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

Contact Us

If you have any questions or concerns about this GDPR Policy or our data processing practices, please contact us at info@opendeskhq.com